BreakAway Agent Episode #7 with Allison Maslan, author of Scale or Fail

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Grow Your Business With A Scale or Fail Model That Works

Allison Maslan is CEO of Pinnacle Global Network, which has been categorized as The World Leader in Scaling Businesses. A Wall Street Journal best-selling author and builder of several successful companies, Allison shares some of her success tips on this episode of the BreakAway Agent Podcast. From sharing her wisdom to showing us her passion for life, listen now to this exciting episode as we learn what it really means to scale or fail.

Scale or Fail: What It Really Means To Successfully Grow

Tiffany Y.: Hey there. I’m Tiffany. I’m owner of OMH Agency and welcome to Breakaway Agent. In a world full of real estate pros struggling to get ahead, there are a few who emerge and become wildly successful. If you are or are working to become, one of these breakaway agents, this show is for you. Thanks so much for listening, and even if you just get one thing out of this episode to help your business grow, that’s a huge win. Hopefully, you’ll get a few nuggets, though, to help you move forward.

Tiffany Y.: So a huge thanks, Allison, for being here today. Welcome.

Allison Maslan: I’m so excited to be here. Thanks for having me.

Tiffany Y.: Yeah, of course, of course. Well, Allison Maslan is CEO of Pinnacle Global Network, the world leader in scaling businesses. Her new book, Scale or Fail, is a Wall Street Journal bestseller that is endorsed by Barbara Corcoran, one of my favorite people and Daymond John of Shark Tank. Allison has built ten successful companies starting out at age 19. Now, she and her team of CEO mentors pay it forward helping business owners worldwide scale their company while, at the same time, create a passionate life. Allison has been featured in Success, Fortune, Inc., Fast Company, and Forbes magazine. She’s a regular contributor to Entrepreneur magazine and a featured expert on ABC, CBS, NBC, CNN, across the United States. She also hosts her weekly video podcasts, Ally and You: The Business Success and Lifestyle Show. Ally that was so much. I’m just so excited that you’re here. Why don’t you just tell us a little bit about yourself?

Allison Maslan: Well, I’m really excited to be here, first of all, so thank you for having me. I have been a business owner for over 35 years. I grew up in a very entrepreneurial family. My father was super creative, and innovative, and very passionate about business. And so I think I got his genes, for sure. And so at 19, I started my first company and that was in the advertising marketing space. And this is pre-internet, but I’m really grateful for that. I learned so much about marketing and getting your message out there and helping as many people as you can with your product or service, which then served me very well in my subsequent businesses, nine other companies. Over the years, there’s been the scales and there’s been the fails. They’ve all been great rides, and I’ve learned so much in scaling all these businesses. Now, for the last nine years, my team and I mentor business owners all over the world to grow and scale their companies.

Tiffany Y.: Oh, that’s fantastic. As the CEO of the world leader in it, what do you mean by scaling business? So your part of a company that you’re one of the leaders in helping businesses scale, what does that even mean?

Allison Maslan: Scale is a word that people misinterpret all the time. I’m glad you asked me that first of all. Scaling means that once you hit a ceiling in your business model that you have run out of bandwidth, then you need to find a way to duplicate what you do and then replicate it at a large scale so that you are going beyond one-to-one to one-to-many with the same amount of effort and not the same amount of overhead.

Tiffany Y.: Gotcha. So there would be a difference then, between growing your business and scaling your business?

Allison Maslan: Exactly. Now, if you learn to scale your business from day one, which is another reason I wrote the book is so that you could be thinking about these things at the onset, then you can scale sooner because some people wait 10, 20 years and realize oh wait, I don’t have to work 24/7. You mean I can actually take vacations, and my business can continue to grow and thrive? For instance, if you’re a financial consultant, or you’re an attorney, and you’re working dollars for hours, it’s just you or maybe a small team and there’s only so many hours in the day. So that means your income is going to be completely capped. So there are many ways to scale your revenue streams and scale your business to take you out of the equation and multiply your income, your profits, and your impact.

Tiffany Y.: Awesome. You’ve come out with a book recently. We just mentioned it, called Scale or Fail. And in it, you really seem to challenge entrepreneurs to but just scale, but you really ask them do you look at it in a way that this can change the world. You talk about what’s your dream and how do you triple it, things like that. Why do you believe that a business will fail if they choose not to scale?

Allison Maslan: Well, let me preface that, first of all, because some people don’t want to scale a business. They want a lifestyle business, and it’s just themselves or one other person. And sometimes they don’t want to scale because they’re afraid that means that if it grows bigger, they’re going to have to work more, but that is a myth. If it’s set up properly to scale, they actually will work less and make a lot more. It definitely is a choice, but if you’re playing small because you’re afraid, and you just want to play it safe, you’re actually stunting the growth of your business. There’s a lot of money sitting around right at your feet that you’re not accessing because you’re too much in the business instead of working on the business.

Tiffany Y.: And so by fail, what do you mean by fail?

Allison Maslan: Neil Armstrong said as he was preparing to take his big flight to land on the moon, “We need to fail as many times as we can down here so that we get it right up there.” Failure doesn’t mean it’s the end-all, it just means that what you did didn’t work. But that doesn’t mean you throw out the baby with the bath water. So you’ve got to have many attempts to figure out what does your market want. Am I speaking to them properly? Am I approaching it the right way? Is my price the right price? Am I undercharging? Am I overcharging? Do I have the right team? Am I being a leader? Am I the bottleneck of the company? I fell like it’s not necessarily failure, it’s tweaking. The failure comes when you quit.

Tiffany Y.: Okay. There we go. It’s really easy, I feel, for a lot of us to say oh, don’t be afraid of failure. In the meantime, someone is losing everything. And I feel like you’ve been there. Most successful businesses have been there. And I think it’s really important. And one thing you just brought up that I thought was interesting is failure really is when you quit. And then there are little baby failures that it’s tweaking. It’s adjusting or it’s pivoting. I love the word pivot because it doesn’t feel like a failure, but a little bit it is. So I almost feel like if you can understand the difference. And then turning it back around, so back to the question scale or fail, if you do want to scale, or you do want to grow, even, again, why is it … I love the title of your book, but why is it that you’re … What’s the premise of you’re going to fail if you don’t scale?

Allison Maslan: Yeah, I think that it’s like failure on your way to scaling. So a couple of things around that, number one, if you think of the failure as course correcting. Pivot is great, but that’s totally going in another direction. Course correcting is like dialing into a radio station that’s static and then you finally, by course correcting enough, a little to the right, a little to the left, you find that sweet spot and then you dive more deeply with that. And in the book, I really show you many strategies on how to course correct. The other piece about failing that is really important is failing means that you stretched yourself, that you were willing to get out of the comfort zone. And I think that’s super positive.

Allison Maslan: Sara Blakely, who’s the founder of Spanx, talks about her father at the dinner table would always say, “Okay, what did you fail at today?” Because failing means that you’re trying, and for those business owners that are perfectionists and they want to have everything perfect before they even start, then they don’t even have the opportunity to have a failure. Failure is going to be whatever energy you give it. The people that succeed from falling on their butt and things “not working” are the ones that get up the fastest.

Allison Maslan: If you fall and you just dwell in it and you allow that to overtake you, pretty much you’re stuck in failure and that’s it. But failure doesn’t mean I can’t bounce back, it doesn’t mean that this experience didn’t give me lessons, didn’t give me resilience so that now I can scale.

Tiffany Y.: I love that, I love that. Another thing that you talk about is your signature roadmap to scaling, or what you call the scale it method. Could you just give us an overview of that?

Allison Maslan: Sure. There are several components of scaling, it’s not just one. So I pulled it together in an acronym, scale, which is the S is strategic vision, and that’s the first place to start. Where are we going? What are we creating? Most business owners, even those that have been in business 10 years, 20 years do that spaghetti method of let’s just see if this works and throw it against the wall. And that’s a bunch of strategies instead of saying where are we going and reverse engineering that to create a plan to get you there.

Allison Maslan: C is cash flow, which is the life force of every business. And you could have a growing company, a scaling company and could have your best year, and your worst at cash flow. So you need to prepare for that ahead of time, or you’re going to be spinning out. But I talk about in the book, several ways to quickly create cash flow fast.

Allison Maslan: A is the alliance of the team. So you can scale your business on the revenue side and on the team side. But you’ve got to have a team that owns the vision that we talked about on the S. They have to own it as if it’s theirs. They have to get excited about it. They need to be all in. And you need to have a strong company culture so that you don’t have people coming and going and you’re retraining and you have negativity in your company or people that are disengaged. Your team is everything as you grow.

Allison Maslan: L is leadership. And that means you’ve got to shift from being a boss to a leader. Instead of telling people what to do, you need to inspire them into action.

Allison Maslan: E is execution. It could be all kinds of fluff, lots of talk, but it’s all about when the rubber meets the road. And that’s where you put everything into action.

Tiffany Y.: That’s awesome. I kind of mentioned this before we started talking about it, but I really like how you provide all these tools and ways to implement each one of those aspects and even break it down further. Are all businesses able to scale or should they even consider it? Are there certain areas to watch for that maybe aren’t good candidates?

Allison Maslan: A lot of business owners are in a model that is not scalable at all. But it doesn’t mean that they can’t shift to a scalable model fairly easily. So you can do add on revenue streams. So if you have a marketing company or you have a retail store that sells candy like a one and done sale, you can easily create a consistent scalable revenue model around that. You can create a subscription program. You can franchise. You can build out a team that take your signature method and they spread it to more people. So you can create a certification program that teaches other people to make chocolate and become a certified chocolatier. I just made that up. But it’s all about when you scale, what I feel is, it’s not working harder, it’s being creative. It’s being that McGyver to think about how do we go from one-to-one to one-to-many. And that’s what we really share in the book, Scale to Fail.

Tiffany Y.: And kind of along that vein, you talk about a product pyramid, which I think … We see sales funnels are like that too where you have your entry point item, or service, or product, and then you build it up where I think you had the blue plate, and the silver platter, and the gold platter. But as far as the product pyramid specifically, I was reading that … I help a lot of real estate agents and I was trying to put myself in their shoes. Do you have some ideas on how a real estate agent, for example, would apply that?

Allison Maslan: Yeah. In a lot of industries, financial, legal, insurance we get in it and we’re trained by people in that industry and we do it the same way. And so if that industry gets disrupted, which is happening across the board, the only ones that are going to be left standing are the ones that get creative and say how can I create other revenue streams on the side of this. If you’re a realtor, you’re really not getting paid until that house closes. And you’re also doing a lot of work that it may or may not happen. There’s definitely a lot of front-end investment.

Allison Maslan: So you could create … it’s really about getting creative and see what excites you. So you could create a subscription service for people that enter your town on the latest things to do every night of the week, things for families, things for adults to go out and listen to music. It really doesn’t matter as long as you’re talking to the same audience that you’re talking to, new home buyers or people selling their business. And you can create something that is a resource for them that they’re looking for, but they’re spending some money with somebody else. It may not necessarily be in the way that they’re selling real estate.

Allison Maslan: Now, if they open their own real estate company and instead of just I’m being a realtor, but now I’m going to open a real estate company and then I’m going to train other realtors underneath me. It’s like a Keller Williams, but it is your own company, then you’re going to scale because you’re training your own method. You’ve got to figure out what sets you apart. What is your signature method?

Allison Maslan: And that’s something that we really help our clients do, we help them create that signature method and turn it into a revenue stream. And then you have a bunch of people that are out there selling homes. It’s not you and you are helping a lot more people and you’re generating a lot more revenue.

Tiffany Y.: I like that idea. I think a lot of times, not to use inside the box, out of the box, but really, when you’re in real estate, you’re thinking oh, I need to sell houses. I need to get listings. But really, there are other things that are related to that, that their target audience is looking for, that would find value in that maybe thinking outside of that strict-

Allison Maslan: Yes.

Tiffany Y.: … and selling a house. It sounds like what you’re saying.

Allison Maslan: Yeah, it’s just don’t think like every other realtor. I run a business, Mastermind. We do private mentoring and you’re in a small mastermind group with brilliant business owners from all over and we purposely want people that you’re with that are not in the same industry. If you’re in the fitness business and you’re only masterminding, brainstorming with people in the fitness industry, you’re going to do it just like they are, the same kind of marketing, the same kind of headlines, the same kind of sales pages, so you’re really not going to stand out. So if you could learn from someone that imports products from Bali and you can learn how to negotiate. Or you are masterminding with someone in the beauty industry and you learn how they do customer service, some unique things that they do to keep clients. That’s where you really get traction.

Tiffany Y.: Right. Just kind of be inspired by directions that they went that were different.

Allison Maslan: Yeah, and tweak it a little bit to fit what you’re doing.

Tiffany Y.: Yeah, that’s awesome. Well, another thing, and you touched on this a little bit, but cash flow is often a struggle for entrepreneurs and even more so when you’re scaling your business because all of a sudden you’re changing your systems. I fell like with my business, as soon as I was like okay, I’m going to do all the right stuff, all the stuff I wasn’t doing super awesome was falling apart, but that was everything else. So I feel like cash flow can be a real challenge as you’re regrouping and I’m going to do these things right. And you have a lot of tools in your book. Of that, what do you think is the number one cash flow management tactic that you recommend before mastering [inaudible 00:20:10]. So if someone read that chapter and they’re like oh, that’s so much. If you’re like we’ll just do this one thing and then move onto the next thing.

Allison Maslan: Before the cash flow cracks. When you’re having a cash flow issue, you need to shift your focus to what’s the fastest path to the cash. What is sitting in front of you of your revenue streams that you can turn into cash the fastest? I think we get so pulled into the branding, and the website, and the speaking, or I’ve got to write a book. Those are long-term strategies. If you’re in a cash flow crunch, you need it yesterday. Who can you just pick up the phone and call? A lot of people out there that need what you want, they just don’t know that you’re there.

Allison Maslan: The other thing is get financing. I think business owners really struggle with this. And I especially see women struggling with this because women are the ones that are used to managing a lot of things in their household and so forth and making sure that everything is taken care of, everything is paid for, and you’re trying to eliminate debt. But in business, there’s good debt and bad debt. Bad debt is running around and doing a massive shopping spree on things you don’t need. Good debt is an investment so that you will grow. So it’s like okay, here’s a stair step, that’s the money I’m spending into my business so that it grows three more steps. And then another stair step to grow three more steps.

Allison Maslan: So that means credit lines and it could be Kickstarter. It could be opening up a business credit card or two. If you know that what you’re doing is investing you to take it to that next level, this is good debt. And it is really the only way that once you start to scale, you’re going to need to have some of those resources.

Tiffany Y.: Gotcha. That’s really good advice. One thing too, along those lines, as you’re growing and one investment that a lot of times people need to make is in people. And you talked about teams. And I love how you challenge business owners to know their superpowers. Can you touch on those four quadrants and how I recommend going about delegating the work? It’s a huge question, but in like two minutes or so. I’m just kidding. Just generally, what your thoughts are on that.

Allison Maslan: Of course. And I wrote that to simplify the process of building a team. Especially when you want to scale, you might be thinking of ten different departments in your business, and it can feel very overwhelming. It can feel like things are going to slip through the cracks. You wake up at 3:00 in the morning, oh my gosh, I forgot to do that one thing. So I thought if you could drill it down and turn your business into four quadrants. And that would be revenue streams, meaning how do you make money, your product or service, whatever you’re selling.

Allison Maslan: Traffic, how do you drive business to you? That’s marketing, that’s how you position your business, that’s your money mindset. Third is sales. That’s conversion. A lot of people confuse marketing with sales. It is not. Traffic is driving business to you, then you need to convert that sale. That’s sales. And then operations is the fourth. Operations is team, finance, and logistics like systems.

Allison Maslan: If you think if your business like a table with four legs, and if you put something heavy on that table and one of those legs, or two, or three of those quadrants are wobbly or nonexistent, or you’re in all of those quadrants, then those legs are going to buckle and the table is going to fall. And that’s generally what happens. So figure out where do you shine. Call it your shine factor. What of those four quadrants excite you, fascinate you, lift you up. You focus on that only and you get experts in the other three areas. That’s their zone, that’s what they get fired up about.

Allison Maslan: Now, this could be freelance. This could be part-time, or you bring in full-time, which we have now. And then you’ve got all four areas running smoothly in your company. Then the next step is replicating you. So you find people that do what you do, replace you, and you have other people running those four quadrants. That’s how you scale your team.

Tiffany Y.: That’s awesome. I love how you broke that down. Everybody wants a superpower, and I think that’s really great. But also, I always feel like if you’re working in your gifts, it’s not going to ever feel like work. And I think that’s the difference. You can see a business owner when they’re working in their superpowers or in their shine factor because those are the days they want to go to work, and you can’t pull them away from the office. And then you can tell there are days that they don’t want to get out of bed because they probably have to do the accounting or balance the checking account or something. Or something that’s outside of what they’re just like I’m so great at this. I think I like how you just broke it down really simply because it’s hard enough for a lot of business owners to hand things off.

Allison Maslan: Right.

Tiffany Y.: Let’s see. I was looking through my question, and I’m like oh, superpowers, superpowers. Okay, if you could make business owners do three things if you were queen of the world, and you knew that if you made them do these things, and it would guarantee a great outcome, what would those three things be?

Allison Maslan: Well, the first thing would be to work on their mindset. That’s the very first thing because I could give you strategies all day long and if you don’t see the value you’re offering and if you don’t own your own worth and are willing to ask for what you’re worth in a much higher level, you’ll stay small. So we have had companies that were making, let’s say $500,000 in their business, been in business for ten years. And they were going after small accounts. But once we helped them with their mindset and step into their leadership they’ve grown by the millions. So that’s the number one thing. And there’s success mindset, and then there’s also money mindset. And then once you’ve really stepping into that, and that’s something you need to work on all the time. It’s not like it’s done. You have to work on your confidence for your lifetime.

Allison Maslan: And then the second thing would be to get clear on your vision. What is it that you want? Where do you want to be in three years? What does that look like? Really dial it down. If you were to walk into your life three years from now, how do you want to spend your time? Who do you want to surround yourself with? What do you want to be selling? What do you want to be charging? What’s your team like? What are people saying about you? What are your clients saying about you? What awards are you receiving? The more clear you are, the more likely you are going to achieve that vision. But if you don’t have that, then it’s like driving around in an Uber spinning in circles. Nobody knows where to go. And you’re team won’t know where to go and they’ll be frustrated and confused. And they’ll treat it like a job instead of a career. So strategic vision is crucial.

Allison Maslan: And then the next is, how can we multiply the revenue? How do we take our one-to-one and go to one-to-many? And in the book, I outline 17 ways to do that. Do not do all 17, pick one or two. And then you will see in a fairly short period of time, the amount of effort that you’ve been making year after year in your business that your bottom line just keeps growing, and growing, and growing.

Tiffany Y.: That’s awesome. That’s really good takeaways. You mentioned mindset and reading the last couple of chapters, I felt like they really seem to wrap things up and really it was your number one thing that you would make people do. Well, the mindset and also you talk about health. And I felt like it was almost like a pep talk like okay, so now you know what to do. So this is what you need to do to feel like doing it. What do you believe is the number one takeaway when it comes to health and mindset?

Allison Maslan: Well, I think business owners really suck at health. I’m just going to be straight. I’ve been a homeopathic physician for 20 years and worked with thousands of people on their health. And business owners are the worst because we are taking care of everybody before we are taking care of ourselves. You are taking care of everybody else besides you. And then you wake up one day and you are sick and tired and tired of being sick and tired. So it is crucial that you put yourself in the books as a client and you make sure that all that self-care is happening on a daily basis. Whether that’s exercising, drinking water, well, you have to do them all really. Are you taking your vitamins? Are you getting up from your desk and stretching and going for walks? Are you doing fun things in your life and are you having … my husband is just saying goodbye to me there walking out.

Tiffany Y.: I think we are going to replay the video now. No. He’s so cute.

Allison Maslan: Yeah, I know, being a goofball. You might have to cut that. Sorry about that.

Tiffany Y.: Love it, love it.

Allison Maslan: This is real life stuff.

Tiffany Y.: That’s right.

Allison Maslan: We were just talking about having fun. I think that’s a really important key. We get so serious in business. How do we make it fun? Are you playing music in the morning when you wake up? Are you having fun times with your team? My team is doing an all-day live stream on Thursday and we’re going out for happy hour afterwards.

Tiffany Y.: Awesome.

Allison Maslan: And having fun together. We’ve gone to Disneyland. We’ve gone to the races together. And so I think these are keys to health and it’s also keys to success.

Tiffany Y.: Yeah. We have mimosa moments. We always have Prosecco in the fridge just for those times. And first Mondays we go out. We just pick a different place and spend time together. But we’re a small team, so we’re also best friends.

Allison Maslan: Yeah, that’s great.

Tiffany Y.: It’s still a good working relationship. Yeah, I love that. I think too, even if you’re working … you talked some about virtual teams and things like that. Even beyond the meetings and things, but understanding that they’re living that culture even though they’re not right with you, so that when you reconnect you’re on that same page.

Allison Maslan: Yeah, and I do think it’s important for virtual teams too. And I think a lot of companies struggle with this now because everyone wants to go virtual and then they don’t understand why their team feels so disconnected. But you can get on Zoom and have a champaign party or coffee dates and talk about other things besides the business and to do. We do a weekly meeting with our coached every Wednesday for two hours.

Tiffany Y.: Oh, wow.

Allison Maslan: For years, I think five years now without missing a week. And I’m not on all those calls anymore. The first part of that meeting, we’re just sharing things we’re grateful for. We’re sharing funny things, we laugh a lot. Some of them, in their families, have had sicknesses and things like that. So we are there to support them in their career and in their life.

Tiffany Y.: That’s great. I think that’s great. And I think that’s great. And it goes back to just enjoying what you do and having passion because if you’re quarantining it so you’re only passionate while you’re working, then you’re not yourself all the way through your life. So I think that’s really consistent with a whole happy, healthy life. I love that. And I’m really happy that culture is so hip right now. It seems like it’s a conversation no matter who you talk to.

Allison Maslan: It’s like be nice. This is culture and if you really want to dial it down, you must be nice to each other. So what a concept instead of just being a dictator.

Tiffany Y.: Yeah, be a good human.

Allison Maslan: Yeah.

Tiffany Y.: Is there anything I didn’t ask you that you feel like would be helpful to listeners who are ready to scale their business?

Allison Maslan: There are a lot of things that we could cover, obviously. And there’s, we talk about in the book, five phases that a company need to go through to create a team managed company where you really step out of the day to day, which is crucial. But I’d say it’s really realizing that you can scale your business. I think most business owners play way too small. Playing small is not a business strategy, that’s the failure strategy. That’s the strategy where you miss out on so many of life’s opportunities. And maybe you hadn’t seen yourself as a $10 million dollar company, $20 million, $50 million, or more, but you absolutely can. But first, you need to start thinking that way.

Allison Maslan: So I’m hoping that the book helps people to see the possibilities that there the opportunities and miracles right at your feet, but you have to open your eyes to them first. So Scale or Fail should be a window or a door to open up to that whole new world of multiplying your impact, multiplying your wealth, and multiplying your fun.

Tiffany Y.: Okay. That’s awesome. I also heard that you have a free gift for listeners. Is that true, and if so, what might that be?

Allison Maslan: We do. It’s the 17 scale strategies that I talk about in the book, but I go deeper into those. And you hear me talking and it’s video, as well, explaining it. And then there’s a download of the worksheet with the 17 scale strategies.

Tiffany Y.: Awesome.

Allison Maslan: So you’ll have the link for that and then people can go ahead and grab that, and that’s super valuable.

Tiffany Y.: Awesome. I look forward to checking that out too. What’s the best way, if someone heard something today and they want to maybe find out more or something, what’s the best way to contact you?

Allison Maslan: Well, if you want to get the book, you can do to scaleorfail.com. And there’s also some great gifts that come with the book, as well. And then, if you want to learn more about me or the business coaching that we do for Pinnacle Global Network, just go to allisonmaslan.com and you’ll find everything thing there and you’ll find out about the show and all the great content that we put out on a regular basis.

Tiffany Y.: Awesome, awesome. Okay, so I do have one more question.

Allison Maslan: Okay.

Tiffany Y.: I didn’t send this ahead of time, so it’s a complete surprise to you. I am a huge foodie and I always ask this at the end of every podcast that I’ve ever done. What is your favorite dish and where?

Allison Maslan: Okay. It’s so funny because you find out quirky things about people. I am not a foodie, and I don’t cook. And I told my husband that when we met that look I am not Betty Crocker, so if that’s what you’re looking for, that is not me. But I do have certain foods that I absolutely love. And as adventurous as I am, I’m so boring with my food. I don’t know, maybe that’s my balance. I love great mashed potatoes, so garlic mashed potatoes. I’m from Oklahoma originally, so meat and potatoes. I don’t eat as much meat anymore that I used to. But good mashed potatoes, garlic mashed potatoes. I’ve had at a restaurant sometimes, if I didn’t know what to eat, I just ordered a dish of mashed potatoes.

Tiffany Y.: So you don’t have a favorite garlic mashed potatoes somewhere?

Allison Maslan: There’re some good restaurants right here in San Diego that I love. And, of course, now I can’t think of them right off the top of my head. But you know what? Actually, my husband makes the best garlic mashed potatoes. So if you guys are in San Diego and you want to experience it, just come on over to my house.

Tiffany Y.: That’s awesome. I am a huge foodie, but oh my gosh, I love mashed potatoes so much. And Thanksgiving is coming up. I told my husband, “I’m making turkey for all you guys. I only care about the mashed potatoes and gravy.”

Allison Maslan: I know. It’s a real comfort food, you know?

Tiffany Y.: That’s awesome.

Allison Maslan: It makes you feel good.

Tiffany Y.: That’s awesome. Well, thank you so much, Allison, for being here. You gave us some really good takeaways when it comes to scaling a business.

Allison Maslan: Well, thank you. And I really loved the questions that you asked, and I appreciate you having me.

Tiffany Y.: Oh, yeah, yeah. And thanks again to everyone who’s listening and remember, the best is yet to come.

Tiffany Y.: Breakaway Agent is produced by OMH Agency and hosted by Tiffany Youngren. A special thanks to production assistance by Taler Hill, Dwayne Youngren, and Miranda Youngren. The song, Beside Me, is by Youngren Music. And a special thanks to our audio production advisor and engineer, Alex Youngren.

About Our BreakAway Guest

How to Eliminate Chaos with Laura Leist

Allison Maslan, CEO/Author

Scale or Fail

Allison Maslan is CEO of Pinnacle Global Network, The World Leader in Scaling Businesses. Her new book, Scale or Fail is a Wall Street Journal Best Seller that is endorsed by Barbara Corcoran and Daymond John of Shark Tank. Allison’s built 10 successful companies starting out at age 19. Now, she and her team of CEO Mentors pay it forward helping business owners worldwide scale their company while, at the same time, create a passionate life. Allison’s been featured in Success, Fortune, Inc, Fast Company and Forbes magazines is a regular contributor to Entrepreneur magazine and a featured expert on ABC, CBS, NBC, CNN across the US. She also hosts her weekly video podcast, Allie & You: The Business Success and Lifestyle Show.